Free Consultation Services
These organizations offer free consultation on visas, residence permits, asylum, and integration in Austria. Advice is confidential and available in many languages.
This website is a private information portal and does not constitute legal advice. For binding information, contact the responsible Austrian authorities. Official fees are payable directly to the authorities.
Consultation at these organizations is free of charge. Many also offer advice in your native language. Call ahead to make an appointment.
Caritas — Migrant & Refugee Counselling
Caritas offers comprehensive counselling on asylum, residence permits, family reunification, and integration. Multilingual advice available in all provinces.
Services: Asylum counselling, residence permit advice, family reunification, social counselling, German courses
Caritas — Migrant & Refugee Counselling
Diakonie Refugee Service — Legal Counselling
Diakonie offers free legal counselling for refugees and migrants. Specializing in asylum procedures, residence law, and family reunification.
Services: Legal counselling, asylum procedure support, return counselling, psychosocial support
Diakonie Refugee Service — Legal Counselling
Volkshilfe — Social Counselling & Support
Volkshilfe offers social counselling, assistance with official procedures, and help with integration. Represented in all provinces.
Services: Social counselling, assistance with authorities, integration support, housing assistance
Volkshilfe — Social Counselling & Support
Red Cross — Migration Counselling
The Austrian Red Cross offers counselling and support for migrants and refugees, including family reunification and tracing services.
Services: Migration counselling, tracing service, family reunification, return assistance
Red Cross — Migration Counselling
Deserters' & Refugees' Counselling
Independent counselling centre focusing on asylum law and residence law. Offers free legal advice and procedure support.
Services: Asylum law advice, residence law, procedure support, appeal assistance
Deserters' & Refugees' Counselling
ZARA — Civil Courage and Anti-Racism Work
ZARA offers free counselling for discrimination and racism. Support with legal steps and documentation of incidents.
Services: Discrimination counselling, legal support, racism documentation
ZARA — Civil Courage and Anti-Racism Work
Helping Hands — Integration Support
Helping Hands supports refugees and migrants with integration in Austria through language courses, mentoring, and social counselling.
Services: German courses, mentoring, social counselling, leisure activities
Helping Hands — Integration Support
Interface Vienna — Integration & Language Courses
Interface Vienna offers subsidized German courses, educational counselling, and integration support for migrants and refugees in Vienna.
Services: German courses (A1–B2), integration exams, values and orientation courses, counselling
Interface Vienna — Integration & Language Courses
Tips for Your Consultation
- ✓Call ahead and make an appointment — walk-in is not always possible
- ✓Bring all relevant documents (passport, residence permit, official notices)
- ✓Write down your questions beforehand — so you don't forget anything important
- ✓Ask for counselling in your native language if you feel unsure in German
- ✓Consultation is free and confidential — don't hesitate to seek help